Root Cause Analysis: Get to the Source. Resolve Faster.
With the power of our correlation engine Clairvor® and analytics backbone EDM®, we go beyond detecting problems to trace their origin across every system, device and process, helping your IT or industrial operations teams act decisively.
What is Root Cause Analysis?
Root Cause Analysis (RCA) is the process of determining the underlying origin of an operational event: a slowdown, defect, outage or performance hit.
EDM®, paired with Clairvor®, automates and accelerates that process by analyzing live and historical data across systems, helping you quickly identify the true root source and ensure faster, more reliable recovery.
Correlation Engine Across Ecosystems
Clairvor® looks across servers, devices, applications, machines and sensors to tie together related events.
Historical Data + Real-Time Analysis
Your past issues become learning points. EDM® logs solutions, monitors recurrences, and helps prevent repeating events.
Unified Dashboard with Drill-Down
One view that spans IT and industrial systems, with the ability to navigate to detail and fix the cause fast.
Scalable, Right-Out-Of-The-Box
Compatible across environments, ready for web/mobile, and built for both enterprise IT and manufacturing operations.
Operational Benefits
Cut Mean Time to Resolution (MTTR)
Identify not just symptoms, but root sources, accelerating fixes.
Prevent Recurring Issues
With documented triggers & resolutions, the system “learns” to avoid repeating past problems.
Reduce Unplanned Downtime
By pinpointing origin fast, you avoid cascading effects and large-scale operational disruptions.
Bridge IT & OT Visibility
Whether servers or production lines, get unified clarity across environments.
How It Works
- Data Aggregation – Collect data from your environment: servers, applications, networks, sensors, machines, PLCs.
- Correlation & Modeling – Clairvor® analyzes these multiple sources, looking for related events, patterns and triggers.
- Root Cause Identification – EDM® surfaces the likely source, related symptoms and recommends corrective actions.
- Action & Learning Loop – Resolutions are logged; system learns; future incidents avoided or detected earlier.
Powered by EDM®
Explore how this engine also supports:
Predictive Analytics
Sightline’s predictive analytics engine empowers you to see beyond the moment. By analyzing live and historical data patterns, our machine learning models forecast performance trends, resource utilization, and potential risks, helping your teams make proactive, informed decisions before issues arise.
Anomaly Detection
Much more than simple threshold alerts, Sightline’s anomaly detection continuously learns the unique behavior of your systems. It automatically identifies irregular activity like performance dips, sensor drift, or security anomalies and alerts your team the instant they occur, minimizing downtime and loss.
Capacity Planning
Sightline simplifies long-term planning with advanced forecasting and scenario modeling. Using historical performance and growth trends, it predicts future resource needs across servers, equipment, and production systems, allowing you to plan upgrades and investments with precision.
Discover How Sightline EDM® Root Cause Analysis Can Save You Time & Money